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9 FOLDS ACCOUNTING & TAX PTY LTD is dedicated to maintaining the highest standards of professional conduct, in full compliance with the Tax Agent Services Act 2009 and the guidelines established by the Tax Practitioners Board. The information below is provided to meet our disclosure obligations.

What We Expect from Our Clients

Clients who use our services are required to:

  • Provide complete and accurate information promptly

  • Keep records that are current and comprehensive

  • Respond to our information requests to support timely and precise service

  • Retain records as mandated by Australian tax law

  • Comply with all relevant taxation and employment legislation, including the Fair Work Act, Superannuation Guarantee laws, and other applicable regulations

  • Refrain from knowingly supplying false or misleading information to us or to government authorities

If these responsibilities are not met, we may be unable to represent you or may need to discontinue our services

Our Ethical and Professional Obligations

As a registered tax agent, we adhere to the Code of Professional Conduct under the Tax Agent Services Act 2009. Our obligations include:

  • Acting honestly and with integrity

  • Complying with all relevant taxation laws

  • Prioritising our clients’ best interests, except where this would contravene the law

  • Maintaining professional competence and engaging in ongoing professional development

  • Safeguarding client confidentiality at all times

  • Properly supervising staff and any outsourced service providers

  • Implementing effective administrative and quality assurance procedures

These commitments ensure we deliver the highest standard of service to our clients.

Tax Agent Registration

9 FOLDS ACCOUNTING & TAX PTY LTD is registered with the Tax Practitioners Board to provide tax agent services. You can confirm our registration by visiting the public register at : 

www.tpb.gov.au/public-register.

Our Complaints Procedure

If you are not satisfied with any aspect of our service, please contact us directly at:
info@9foldsaccountingtax.com.au
+61 433 455 060

If your concerns are not resolved to your satisfaction, you have the right to lodge a formal complaint with the Tax Practitioners Board. For more information, please visit www.tpb.gov.au/complaints.

Key Matters for Disclosure

As at the date of publication:

  • 9 FOLDS ACCOUNTING & TAX PTY LTD and its principals have no suspensions, restrictions, or disciplinary actions recorded with the Tax Practitioners Board.

  • There are no matters that could reasonably be expected to influence your decision to engage or continue to engage our services.

If any such matters arise in the future, this disclosure will be updated within 30 days, in accordance with our obligations under the Tax Agent Services Act 2009.

 

For further information, please refer to the relevant TPB Factsheet.